FAQ

Barry’s Power Equipment has proudly served Southwest Florida since 1964. We help homeowners, landscaping professionals, government agencies, and commercial businesses find dependable outdoor power equipment, replacement parts, and repair services. Learn more about us.

We are located at 2715 Fowler Street, Fort Myers, FL 33901. Get directions.

Monday–Friday: 7:30 a.m.–5:00 p.m.
Saturday: 8:00 a.m.–2:00 p.m.
Sunday: Closed.

Holiday hours may vary. Please call before visiting during a holiday period.

Our Fort Myers store serves customers throughout Southwest Florida, including Fort Myers, Cape Coral, Lehigh Acres, Estero, Bonita Springs, Naples, Immokalee, Sanibel, North Fort Myers, Punta Gorda, and nearby communities. We also ship eligible products and parts throughout the United States.

We work with homeowners, professional landscapers, lawn-care companies, municipalities, government agencies, property managers, contractors, farms, and other commercial businesses.

Yes. Call or text 239-332-1305 during regular business hours.

We carry equipment, engines, parts, and accessories from STIHL, Wright, Scag, Toro, Gravely, Kawasaki, Honda, Kohler/Rehlko, Briggs & Stratton, Vanguard, Billy Goat, Oregon, Qwikchute, and other trusted brands. Availability varies by brand and product.

Barry’s Power Equipment is an authorized dealer and service provider for several leading outdoor power equipment brands. Authorization may vary by brand and product category, so contact us to confirm a specific product or warranty.

Yes. Most eligible parts and products can be shipped within the United States. Some equipment, batteries, hazardous materials, oversized items, and manufacturer-restricted products require local pickup or special shipping.

Confirm the exact part or model number, add the product to your cart, and complete checkout. Review your shipping address, email, phone number, quantities, and product numbers before submitting.

Guest checkout may be available. Creating an account can make it easier to review orders and manage your information.

Payment is generally processed when the order is placed. Additional verification may be required for some transactions.

Available methods appear during checkout and may include major credit cards, PayPal, and other approved payment services.

Contact us as quickly as possible. Changes or cancellation cannot be guaranteed after an order enters processing, is transferred to a supplier, is special-ordered, or ships. Additional items may require a separate order.

Possible reasons include inventory discrepancies, discontinued products, pricing errors, payment verification, manufacturer restrictions, shipping limitations, or inability to fulfill the order. The applicable payment will be voided or refunded.

Items may ship separately because they are in different locations, need different carriers, or become available at different times. You may receive multiple tracking numbers.

Check spam or junk folders and confirm the email entered at checkout. If it is still missing, contact us with your name, phone number, and order or payment details—but never send a complete card number.

Use the tracking link in your shipping confirmation or contact us with your order number.

Contact our team for assistance. Some transactions may require a secure payment link, written quote, or in-person payment.

Purchase orders may be accepted from approved commercial, municipal, government, or institutional customers. Credit approval and account setup may be required.

Sales tax is collected when required by law. Tax-exempt customers must provide valid documentation and receive approval before the transaction. A tax adjustment after purchase cannot be guaranteed.

Inventory is updated regularly, but occasional discrepancies occur when products sell online and in-store at the same time. An order is confirmed after inventory and payment are verified.

The product may be available from a manufacturer or distributor but not physically at our Fort Myers store. Additional processing time may be required.

A backordered product is temporarily unavailable but may still be ordered from a manufacturer or distributor. Availability dates can change without notice.

Timing depends on the manufacturer, distributor, production schedule, and transportation. Any estimated date is subject to change and is not guaranteed.

We make reasonable efforts to notify customers when an unexpected availability issue or delay affects an order.

Contact us to request cancellation. Approval depends on whether the supplier has already processed or committed the order.

When possible, we can check for an official superseded part, a manufacturer-approved replacement, an alternative brand, or another equipment option.

We ship eligible products within the United States. Some destinations and products—including certain batteries, hazardous materials, oversized items, and manufacturer-restricted products—do not qualify for standard shipping. See our Shipping Policy.

Most in-stock orders are typically processed within 1–3 business days after payment. Peak seasons, holidays, inventory verification, or supplier delays may require longer.

Standard delivery commonly takes approximately 2–7 business days after shipment, depending on carrier and destination. Carrier estimates are not guaranteed.

Depending on the product and destination, we may use UPS, FedEx, USPS, or a freight carrier.

Cost is based on product weight, dimensions, destination, and service. Oversized equipment may require a custom freight quote.

Expedited service may be available for certain items, but it affects carrier transit time and may not shorten processing time. Contact us before ordering if you have a firm deadline.

When tracking is available, it is emailed after shipment. It may take up to 24 hours to become active.

The carrier may not have scanned the package yet. Updates can also be delayed by weekends, holidays, severe weather, or high-volume periods.

No. Carrier delivery dates are estimates. Barry’s Power Equipment is not responsible for carrier, weather, or transportation delays.

Some small USPS items can go to a P.O. Box. UPS, FedEx, and freight generally require a street address. Alaska and Hawaii eligibility depends on size, weight, carrier, and hazardous-material restrictions; contact us before ordering.

Our standard website shipping is for U.S. addresses. Customers using a freight forwarder are responsible for export eligibility, documents, taxes, duties, and destination-country requirements.

Some batteries, oils, chemicals, aerosols, and fuel-related products are regulated. They may require ground service, special labels, added fees, or local pickup.

Fuel-powered equipment must meet carrier and hazardous-material rules. It cannot ship with gasoline in the fuel system unless specifically permitted and properly prepared.

Eligible equipment may ship by freight. A commercial address, forklift, dock, or liftgate may be required. Residential, limited-access, appointment, and liftgate fees may apply.

Inspect the equipment, pallet, crate, wrapping, and packaging before signing. Note any damage clearly on the delivery receipt, take detailed photos, and contact us immediately.

Report damage within 48 hours of delivery. Keep the product, box, packaging, shipping label, and contents. Photos and documentation may be required for a carrier claim.

Contact us if tracking has not moved for an unusual period or shows delivery when nothing was received. We will assist with available tracking and claim procedures.

Customers are responsible for a correct, complete address. Redirection is not guaranteed after shipment, and extra charges may apply for redirecting, returning, or reshipping the package.

A signature may be required based on product value, service, destination, or fraud-prevention requirements.

Yes. Items may arrive in separate packages on different days, each with its own tracking number.

Yes. Eligible products can be picked up at our Fort Myers store. Please wait for confirmation that your order is ready before traveling.

Bring valid photo identification, your order confirmation, and—when requested—the payment card used. Additional verification may be required.

Contact us in advance to add an authorized pickup person. They may need valid photo identification.

Holding periods vary by product and order type. Contact us if you cannot pick up promptly.

We can assist when appropriate equipment and personnel are available. Bring a suitable vehicle or trailer, proper tie-downs, and safe transportation equipment.

The customer or transporter is responsible for safely securing equipment after loading using proper straps, adequate trailer capacity, and all applicable safety measures.

Local delivery may be available for certain equipment and locations. Fees depend on distance, equipment size, scheduling, and site access. Contact sales for a quote.

Our selection includes zero-turn, stand-on, and walk-behind mowers; chainsaws; trimmers; edgers; hedge trimmers; blowers; brush cutters; generators; sprayers; pressure washers; sod cutters; lawn vacuums; small engines; batteries; chargers; and accessories. Availability varies by brand, model, and season.

Yes. We carry equipment for residential property maintenance and demanding commercial use. Our team can compare models based on property size, terrain, operating hours, budget, and workload.

Consider property size, terrain, obstacles, gate width, cutting conditions, desired deck size, trailer space, and expected operating hours. Commercial buyers should also compare productivity, fuel capacity, serviceability, suspension, engine options, and fleet compatibility.

Smaller decks are easier to maneuver through gates and around landscaping. Larger decks cover open areas faster but need more storage and transportation space. Measure gates, trailer openings, storage areas, and narrow access points before purchasing.

Commercial mowers are generally built for longer operating hours and tougher conditions, with heavier frames, commercial-grade engines, stronger transmissions, larger fuel tanks, and more durable cutting systems. Residential models are intended for lighter, less frequent use.

Zero-turn mowers provide a seated position and are popular for larger properties and extended mowing. Stand-on mowers offer excellent visibility, compact transport, and easier mounting and dismounting. The right choice depends on terrain, operator preference, trailer space, and daily workload.

Used and trade-in equipment may be available. Trade-ins may be considered toward qualifying purchases after inspection. Value depends on brand, model, age, hours, condition, and market demand.

You are welcome to inspect available equipment at our Fort Myers store. Demonstration availability depends on the product, inventory, weather, and store conditions.

Most major equipment purchased in-store is assembled and prepared according to manufacturer delivery requirements. When applicable, our team can review basic controls, starting procedures, maintenance points, and safety information. Always read the operator manual before use.

Fuel levels vary by equipment and manufacturer requirements. A machine may contain a small amount for setup or testing. Ask our team before transporting or storing it.

Yes, depending on availability. A deposit or completed purchase may be required to reserve a unit. Special-order arrival dates are estimates and may change; deposit and cancellation restrictions may apply.

Online and in-store prices may differ because of shipping, promotions, manufacturer programs, cash pricing, financing fees, or fleet discounts. The product page or written quote controls the terms of your purchase.

Photos are for reference and may show optional accessories, previous versions, or features not included. Verify the model number, part number, specifications, and included components before ordering.

Yes. Manufacturers may change specifications, packaging, model numbers, or features without notice. Use the current manufacturer specifications and exact model number for final confirmation.

Yes. We carry thousands of replacement parts for lawn mowers, chainsaws, trimmers, blowers, small engines, and other outdoor power equipment. Shop replacement parts.

Many parts we sell are genuine OEM parts. Selected aftermarket parts and accessories may also be available. The listing should identify which type is offered; contact us if you need confirmation.

OEM means Original Equipment Manufacturer. An OEM part is produced or approved by the manufacturer for use on specified equipment.

Use the equipment’s complete model and serial number, plus its type, code, or specification number and original part number when available. Fitment should never be determined by appearance alone.

Manufacturers often use different parts within the same model family. Serial, type, code, or specification information identifies the production version and helps prevent an incorrect order.

Look for an identification label on the frame, engine, mower deck, rear panel, handle assembly, starter housing, or under the seat. If you cannot find it, send clear photos of the equipment and every identification label.

No. The equipment and engine usually have separate identification. Engine parts require engine model/type/code or specification details; chassis, deck, and transmission parts usually require the equipment model and serial number.

Photos and diagrams help, but may not guarantee compatibility. Provide the complete model, serial, original part number, and several clear photos. The parts diagram must match the exact equipment version.

Often, yes. Send us the manufacturer, complete model and serial number, and the part you need. We may be able to locate or special-order it.

A superseded part number was officially replaced by a newer manufacturer number. The updated part may look different but is intended to replace the older version when listed as compatible.

Manufacturers may update materials, color, shape, design, or packaging. If the manufacturer officially superseded the original number, the newer design may still be correct. Contact us before installation if unsure.

Not always. Model families can contain multiple production versions. Confirm fitment using the complete model, serial, type, code, or specification number.

We strongly recommend using the exact manufacturer part number. Descriptions such as “mower belt,” “starter,” or “carburetor” are not specific enough to guarantee fitment.

Only components included in the manufacturer’s official description are supplied. Bolts, nuts, gaskets, seals, brackets, wiring, and other installation items may be sold separately unless specifically stated.

Parts are sold according to manufacturer packaging and the listing quantity. A photo may show multiple pieces for illustration. Contact us if the included quantity is unclear.

Older diagrams may still display parts the manufacturer no longer supplies. If no official replacement exists, the part may be unavailable.

No. Even a correct part may not solve the problem if the diagnosis is wrong or another component caused the failure. Professional diagnosis is recommended when the cause is uncertain.

Many replacement parts do not include instructions. Refer to manufacturer service information or use a qualified technician. Electrical and electronic parts should be professionally diagnosed and installed.

Eligible, unused parts may be considered within the return period if all packaging and condition requirements are met. Electrical and electronic parts are not eligible for standard returns. Review our Return Policy.

Contact us immediately. Cancellation is not guaranteed after the order has been submitted to the manufacturer, distributor, or supplier.

Yes. Barry’s Power Equipment is a STIHL dealer and carries eligible STIHL equipment, accessories, and genuine replacement parts.

Many STIHL products are subject to manufacturer dealer policies and are local pickup only at our Fort Myers store. Confirm shipping eligibility on the product page or with our team before ordering.

Eligible products may be ordered or reserved online for pickup in Fort Myers. Identification and order verification may be required.

Certain STIHL products must be delivered through an authorized servicing dealer under manufacturer requirements and cannot be sent by ordinary parcel shipping.

Preparation depends on the product and STIHL delivery requirements. Qualifying equipment is generally prepared by the dealer before customer pickup.

Eligible non-defective merchandise may be considered for return within 30 days of shipment. All returns are subject to our complete Return Policy and may require prior authorization.

Use the website Returns Portal when available. If the item is not eligible through the portal, submit a request through our Contact Us page. Do not ship anything back before following the provided instructions.

An RA is permission to send an eligible product back for inspection. Receiving an RA does not automatically guarantee a refund.

Approved returns must include original packaging, intact UPC barcode, packing slip, accessories, manuals, warranty materials, and all originally included components. The product must meet all conditions in our Return Policy.

Eligible non-defective returns may be subject to a restocking fee of up to 15%, depending on the product and returned condition.

Original and return shipping costs are the customer’s responsibility and are non-refundable unless expressly approved otherwise.

No. Electrical and electronic parts are not eligible for standard return, refund, or exchange. Examples include ignition modules, coils, ECUs, boards, displays, stators, starters, solenoids, sensors, switches, harnesses, electric PTO clutches, fuel pumps, alternators, and relays.

They can be damaged by installation, improper testing or diagnosis, voltage or wiring problems, or failure of another component. Their condition often cannot be verified after shipment, connection, or installation.

Gasoline-powered equipment cannot be returned after fuel is added. If a fueled unit develops a problem, it must be evaluated through the applicable manufacturer warranty process.

Original packaging is required for most returns. Missing or damaged packaging may make the item ineligible or result in deductions.

Parts showing installation, use, modification, damage, or testing may not qualify. Electrical and electronic parts are non-returnable as described in our policy.

Special-order items may have additional restrictions and may not be returnable. Confirm conditions before ordering.

The returned product must match the item and part number approved in the RA. Incorrect, incomplete, damaged, or misclassified returns may be refused or charged additional fees.

Approved refunds are issued to the original payment method after receipt and inspection. Bank or card processing time varies after submission.

If a purchase included a free promotional item, it may also need to be returned to receive full refund credit.

Most new equipment and many parts include a limited manufacturer warranty. Duration and coverage vary by brand, product, and residential or commercial use. Review our Warranty Policy.

Unless stated otherwise, coverage is provided by the manufacturer. Barry’s may assist when authorized, but final decisions are made under the manufacturer’s policy.

Proof of purchase, model and serial numbers, and a clear problem description are generally required. Original identification labels must remain intact and legible.

It depends on the manufacturer. Transportation, pickup, delivery, diagnosis, and labor are not automatically covered.

Normal wear items are generally excluded unless the manufacturer determines the failure resulted from a covered defect.

Damage from contaminated or stale fuel, incorrect mixture, improper storage, neglect, or inadequate maintenance is generally not covered.

Yes. Some manufacturers provide shorter or different coverage for commercial use. Review the terms for your intended use.

Unauthorized modifications, removal of safety devices, performance changes, or unapproved components may void coverage.

Contact us promptly and within the policy reporting period. Stop using the item and do not disassemble or modify it. Photos, video, testing, inspection, or an RA may be required.

Once gasoline is added, the machine cannot be returned as standard merchandise. It must be handled through manufacturer warranty and authorized service procedures.

Yes. We service many types of outdoor power equipment depending on brand, model, age, parts availability, and shop capacity. View service information.

Our capabilities may include lawn mowers, commercial mowing equipment, chainsaws, trimmers, blowers, edgers, and other small-engine equipment. Contact us before bringing equipment in.

We may, depending on brand, equipment type, age, condition, and parts availability.

Procedures may vary by season and workload. Contact the service department before bringing large equipment or items requiring special handling.

Timing depends on workload, diagnosis, technician availability, parts, manufacturer support, and backorders. Completion estimates are not guaranteed.

Diagnostic or inspection charges may apply. Contact our service department for current rates and procedures.

When required, we provide an estimate or request approval before exceeding the authorized amount. Estimates can change if additional problems appear during disassembly or testing.

Diagnosis requires technician time, testing equipment, and sometimes disassembly. The charge covers work needed to identify the likely cause.

We can discuss common symptoms, but accurate diagnosis usually requires physical inspection and testing because several failures can cause the same symptom.

Contact service for instructions. Equipment must be transported upright, securely tied down, and without active fuel leaks.

• Your name and current contact information
• Equipment and engine identification numbers
• A clear description of the problem and when it began
• Recent repairs or replaced parts
• Fuel type and approximate fuel age

We may contact you for additional authorization if the work exceeds the approved scope or amount.

Customer-supplied parts may not be accepted. If accepted, Barry’s may not provide warranty for the part, compatibility, or additional labor caused by an incorrect or defective component.

Ask in advance. Some warranty parts must be retained or returned to the manufacturer and cannot be released.

Please pick up promptly after notification. Storage fees or other conditions may apply to equipment left for an extended period.

Parts may be discontinued, backordered, or hard to locate. Technicians may also need extra time to identify prior modifications or multiple mechanical problems.

Pickup and delivery may be available in select areas for certain equipment. Fees, distance limits, and scheduling requirements apply.

Follow the manufacturer’s operator manual. Intervals vary by engine, hours, temperature, dust, and workload. Commercial or severe conditions may require more frequent service.

Use the fuel and octane specified in the operator manual. Avoid stale or contaminated fuel and fuel containing more ethanol than the manufacturer permits.

Fuel can deteriorate quickly, especially in Florida heat and humidity. Follow manufacturer storage directions and use approved stabilizer when appropriate.

An incorrect oil-to-fuel ratio can cause poor performance, smoke, carbon buildup, overheating, or severe engine damage. Use the exact mixture required by the manufacturer.

It depends on hours, grass, sand, debris, and cutting quality. Inspect regularly; replace any blade that is bent, cracked, excessively worn, or unsafe.

Possible causes include incorrect tire pressure, dull or damaged blades, an unlevel deck, bent parts, worn spindles, deck buildup, or mowing conditions. Inspection may be required.

Common causes include old fuel, incorrect starting procedure, restricted fuel flow, a dirty filter, fouled plug, ignition problems, safety switches, or internal damage. Test before ordering parts.

Possible causes include wrong routing or belt, damaged pulleys, seized bearings, bent brackets, misalignment, incorrect tension, or debris. Correct the underlying cause before installing another belt.

Follow manufacturer temperature, charging, and storage instructions. Keep batteries away from heat, moisture, metal objects, and sunlight. Never use or charge a swollen, cracked, leaking, overheated, or damaged battery.

High-pressure water can damage bearings, seals, electrical connections, and controls. Follow the manufacturer’s recommended cleaning procedure.

Yes. Financing may be available on qualifying equipment through participating lenders. Programs, rates, terms, minimum purchases, and eligible products can change. View all current financing options or contact our sales team for assistance.

No. Financing is subject to application, credit approval, lender requirements, and program terms.

Cash, card, promotional, fleet, and financed prices may differ. Some financing programs include dealer fees or cannot be combined with discounts. Review the written quote before purchase and visit our Financing page for available programs and terms.

When the lender permits it, applicable sales tax and qualifying charges may be included. The purchase agreement shows the final financed amount.

Not always. Our sales team can compare promotional financing, cash, and fleet options for your purchase. See our Financing page for current plans, then contact us if you would like help comparing them.

Yes. Visit our Financing page to review available programs and access the appropriate secure lender application. After applying, provide our team with your application number so we can help with the next step.

No. The lender determines approval, credit limit, rate, terms, and required documentation.

Special pricing may be available for qualifying commercial customers and eligible equipment. Requirements vary by manufacturer and program.

Eligibility may depend on manufacturer, business type, qualifying unit count, purchase history, and equipment. A business license, tax document, or proof of commercial operation may be required.

Yes. Contact sales to discuss commercial purchasing, fleet programs, tax-exempt documentation, purchase orders, and payment options.

Yes. We can prepare written quotes for individual machines, multiple-unit purchases, and qualifying fleet packages.

Yes. We work with qualifying government, municipal, educational, and institutional buyers. Purchase-order and account requirements may apply.

Yes. We can compare models, engines, deck sizes, common parts, maintenance needs, and operator preferences to simplify fleet management.

We carry many common commercial service and replacement parts. Availability depends on brand and number; some parts require special ordering.

Yes. Send part numbers and quantities. Availability, pricing, and lead time depend on the manufacturer or distributor.

Yes. Depending on equipment, use safety glasses, hearing protection, gloves, protective footwear, leg protection, helmets, or high-visibility clothing. Follow the manufacturer’s safety instructions.

No. Never remove, bypass, or disable guards, shields, safety switches, chain brakes, discharge chutes, rollover protection, or other safety systems.

Follow all manufacturer age, training, and supervision requirements. This equipment can cause serious injury and should only be used by trained individuals capable of operating it safely.

Use only components approved for the exact model. An incorrect blade, head, guard, bar, chain, or attachment can create a serious hazard and damage equipment.

Shut the equipment off, remove the key, disconnect the spark plug or battery when instructed, let hot parts cool, and follow all lockout and safety procedures in the manual.

Send the equipment brand, complete model and serial numbers, original part number, and clear photos. Accurate information helps us identify the correct part faster.

Provide your order number, full name, email, phone number, and a short description of the issue. Never send complete credit-card information by email or text.

Yes. Call or text 239-332-1305. Inventory changes quickly, so confirmation is recommended before a long trip.

Call or Text: 239-332-1305
Email: support@barryspowerequipment.com
Address: 2715 Fowler Street, Fort Myers, FL 33901
Open our Contact page

Contact our team and we will be happy to help. Include any relevant model, serial, part, or order number and clear photos so we can answer accurately.